Show host Gene Tunny and the World Bank’s Nilima Ramteke delve into the transformative impact of fast payments. They discuss how Project FASTT (Frictionless Affordable Safe Timely Transactions) bridges financial gaps and drives inclusive economic development worldwide. For example, they cover how QR codes and mobile apps make digital payments more accessible for small merchants and rural communities.
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Timestamps
- Introduction (0:00)
- Overview of Project FASTT (2:28)
- Benefits and Implementation of Fast Payment Systems (7:50)
- Challenges in Implementing Fast Payment Systems (14:51)
- Role of Central Banks and Trust in Fast Payment Systems (20:33)
- Impact of Fast Payment Systems on Cryptocurrencies (25:53)
- Conclusion (31:36)
Takeaways
- Fast payments enable 24/7, low-cost, secure, real-time transactions, making them vital for financial inclusion.
- Project FASTT provides a toolkit and support for implementing fast payment systems globally.
- Central banks, in collaboration with private sectors, play a key role in designing and implementing fast payment systems.
- QR codes and mobile apps make digital payments more accessible for small merchants and rural communities.
- Fast payments offer an alternative to cryptocurrencies in emerging markets, significantly where volatility and regulatory risks hinder crypto adoption.
Links relevant to the conversation
World Bank Project FASTT website:
https://fastpayments.worldbank.org
World Bank paper on “What Does Digital Money Mean for Emerging Market and Developing Economies”:
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Transcript: Inside Project FASTT: Real-Time Payments for All – EP278
N.B. This is a lightly edited version of a transcript originally created using the AI application otter.ai. It may not be 100 percent accurate, but should be pretty close. If you’d like to quote from it, please check the quoted segment in the recording.
Nilima Chhabilal Ramteke 00:03
So the inherent characteristics of FPS is to receive funds in instantly on a 24 by seven basis for 365 days over the year.
Gene Tunny 00:22
Welcome to the economics explored podcast, a frank and fearless exploration of important economic issues. I’m your host, Gene Tunny. I’m a professional economist and former Australian Treasury official. The aim of this show is to help you better understand the big economic issues affecting all our lives. We do this by considering the theory evidence, and by hearing a wide range of views, I’m delighted that you can join me for this episode. Please check out the show notes for relevant information. Now on to the show. Hello and welcome to the show. In this episode, I’m joined by nalimah Aram Takei, a senior financial sector specialist with the World Bank’s Payment Systems Development Group, nalima brings a wealth of experience from her extensive career, including over two and a half decades at the Reserve Bank of India, where she worked on implementing and overseeing Payment and Settlement Systems. Now at the World Bank, nalima is CO leading efforts to promote fast payment systems worldwide, including project fast FAS Double T, an initiative supported by the Bill and Melinda Gates Foundation. These fast payment systems enable frictionless, affordable, safe and timely transactions, providing critical infrastructure for real time financial inclusivity the World Bank is supporting the implementation of fast payment systems in various countries and regions, including the Gambia Mauritania, Liberia, Sierra Leone, Guinea Somalia, Central African economic and monetary community and Georgia. You can find further details via our link in the show notes. In this episode, we discuss the benefits of fast payments, their transformative potential in both developed and emerging economies, and the challenges of implementation, ensuring access to underserved populations. Before we dive in, I want to thank Lumo coffee for sponsoring this episode, economics explored. Listeners can enjoy a 10% discount on their premium organic coffee from the highlands of Peru. You’ll find the details in the show notes. Now let’s jump into the episode. I hope you enjoy it. Helena, thanks for joining me on the program.
Nilima Chhabilal Ramteke 02:34
Thank you for having me here. Jen, it’s good to be part of this podcast. Thank you so much. Yes,
Gene Tunny 02:40
no problem. I’m keen to learn about Project fast that you’ve been involved in at the World Bank. So project FA s TT, can you tell us a bit about the project, please, what it stands for and what your involvement has been, please. Nalema,
Nilima Chhabilal Ramteke 02:59
thank you, June for the question, and as you spelled out yourself first with the double T stands for missionless, affordable, safe, tangy transaction. This is an initiative support on past payments, supported by the Bill and Melinda Gates Foundation to further accelerate the adoption of past payments worldwide, and this is an ongoing work of the World Bank over the last two and a half decades in the field of payment systems, to basically Where we are supporting jurisdictions, as the developers say, reliable and efficient national payment systems. And this comprises a bit a lot of other things, like the legal and regulatory framework, the large value payment system, security, settlement, foreign exchange. Then we have the retail payments. One of them is the past payment, then the government payments, remittances, and also oversight and cooperation. And with the new developments which are happening, we are also supporting in the FinTech, notably on the crypto, CBDCs and open Banking project fast is a comprehensive knowledge product of the past payment FPS, and it’s organized as a toolkit across four broad thematic areas. One is the flagship reports, which covering the FPS developments framework and which incorporates the lessons learned through the wide number of technical assistance projects around the world, and also the research across all facets of FPS development. And this framework actually aims to provide the holistic tool for policy makers to manage their FPS journey and conceptualize this. Nine and implement the FPS, which again, is a continuous part. Then second is the portfolio of case studies covering a wide area of diverse experiences in terms of geography, Country Profile and the key aspects of FPS developments, such as the ownership models, payment types enabled, among the few things. Then the third point, the third thematic area, is focus notes, which we call technical notes and webinars, providing technical deep dives into topics of high relevance for fast payments, such as interoperability, cross border Overlay Services, then messaging standards. These are certain things which are there. And as part of the fourth one is a global tracker for the FPS, which provides the essentials of the past payments initiatives around the world. Our aim is to use the project fast in providing technical and financial assist support and help our client countries build technical, operational and regulatory capacity to implement the state of the art, safe, efficient and low cost past payments in their jurisdiction. Also the toolkit provides guidance on the aspects that authorities needs to consider when developing a FBA system. Another important objective of this toolkit, that is the project. First toolkit is to act as a catalyst in fostering an international dialog and facilitating a concerted agenda the global FPS development by involving global stakeholders, partners, including the standard setters like the cpmi, the central and regional central banks across the jurisdictions, And also in light of the FSB and the g20 cross border roadmap. This, this helps, and if you see the project Nexus is also referring to the the our FPS tracker, as well as part of their development thing. So these are certain things, and our aim is to keep on updating this and expanding the Toolkit by capturing the latest developments and innovations which are happening in this space. Gotcha.
Gene Tunny 07:28
Okay, so it sounds like your project. This project fast. This is providing the capability, is providing case studies lessons. So the is it typically central banks in in the countries which will be implementing the fast payments. I know in Australia, our reserve bank was involved with the, I think it’s the Osco system. If this is what we’re talking about, we’re talking about the almost real time payments that occur. You transfer money straight away to someone else or another business. And then, whereas years ago, it would have taken a day or two for it to get through, it had to, had to settle who’s implementing this in the different jurisdictions. Can you give us some examples, please? Elena,
Nilima Chhabilal Ramteke 08:13
well, it depends on the jurisdictions how they want to do. VC, the central banks themselves being implementing the system. There could be the collaboration as well between the central banks and the private or it could be a private initiative as well. But definitely the the central banks play a role as the regulator and overseer of this infrastructure. So if you, if you if you see like the, if we can go to the benefits of it as well, we can talk on that, yeah. But normally, it’s not that. It is only the central banks which we implement, like the in in Australia, like you mentioned, the NPP system. It’s like a collaborative effort, and market peers are quite involved in that,
Gene Tunny 09:01
yeah, yeah, yeah, absolutely. Okay. And so what are the what are the benefits to the the fast payments? So why would the World Bank be interested? Why would Bill and Melinda Gates Foundation be interested in this? What do they see as the benefits of it? Yeah.
Nilima Chhabilal Ramteke 09:16
So, like the past payments, like the name suggests itself. It’s instant real time for rapid payments and with various name it’s called. It’s basically a reflection of our meeting our end users demand for round the clock availability, and providing, instance, availability of funds for the pay space, in the sense the beneficiaries, and which actually resonates with the time where everything is so instant and is available around the clock. So the inherent characteristics of FPS is to receive funds in instantly on a 24 by seven. Basis for 365, days over the year, and the main characteristics of past payments, like I mentioned, it’s the instant so instance availability. It’s immediate exchange of messages from the payment messages, and immediate availability of funds for the beneficiaries. It also supports, actually, a wider area of use cases as well, like the P to P payment, person to person payments, person to merchant payments, and also supports bill payments as well. And you can the governments have also used for what to say, instant payments, or payments for the benefit in times of emergencies as well, like we have seen during the time of COVID. So many governments have used this infrastructure for transferring funds the beneficiaries as a social benefit transfer as part of this, using this infrastructure, also because of the the service the FPS, not only provides access, but definitely depends on the design as well access to the banks, but also the non bank players. And this expands the coverage and and what you say, availability of infrastructure to the underserved population as well. And this helps in facilitating financial inclusion, and this is one of the objective of the World Bank and for Financial Inclusion. And that’s why, apart from other reforms, which we always do in the payment systems, fast payments is one of the benefits out of that. Yeah, and also with the the the advent of technology, the fast payments also support QR payments aliases, like you have in in in Australia, you can use your corporate ID, your email ID. So similarly, these first payments across the globe also provide a lot of support various type of aliases. Then you have the near field communication. So this gives a good user experience, which actually has helped in expansion of the usage of the past payment one more from the merchant side as well, is the the the use of QR codes which pass payments facilitate a small merchants. Does not need to have a boss terminal. You can just have a QR pasted, printed and pasted. So it’s like an asset light infrastructure which is required, so which has also helped in the onboarding of merchants and merchant accepting digital payments on the far flung areas as well. So what we see is that the fast payments deliver a lot of benefits. It also offers as a gateway to other financial services for the other otherwise excluded population, and enabling them to get access to other financial services, like the credit which they were not otherwise having access to. And also, as I mentioned about allowing small businesses are also getting on board and and it has also helped the government to better deliver their social assistance payments, especially specifically during, especially during the crisis, pandemics or national disasters, as well a good fast payment systems also infrastructure also helps in reducing the cost and times associated with international remittances. So what we have seen is that the FPS has helped in reducing uncertainty, because you get the funds immediately responding to immediacy in a increasingly digital economy, fostering interoperability and competition. That is what we mentioned about access to banks, non banks and everybody can getting a level playing field, and also because of the support of areas. We don’t need to share your credential or bank details, you can just say, share your email ID, and that’s it. So you don’t the security aspects are also taken into account. So in a nutshell, this is where we see one of the drivers for fast payments adoption as well. Yeah,
Gene Tunny 14:36
no, it’s all it’s interesting. I mean, I like that example of the QR code. I can see how that can work. And I’d like to come back to that point you made about the underserved population and how there may be you look at what infrastructure is required, and I think we can talk about that in the challenges, the the of implementation. And okay, so I want to ask now to Lima about, what are the challenges in implementing these fast or instant payments? I think you sort of alluded to some of them before, in terms of, well, what if you have a population that’s underserved? I mean, in many emerging economies, as we know, there’s a large informal economy, still many people live and work on the land. It can be difficult to to reach those, those populations also, I imagine things like, I mean, yeah, just the basic digital infrastructure. Can you tell us a bit about the the challenges of implementing the fast payments, please?
Nilima Chhabilal Ramteke 15:37
Yeah, so I think you yourself had identified a few of that. But before we go to the challenges, probably what is required would help us. Yes, sure, yeah, standing better. What is the challenges? So for implementation, pass payments, like we see for all IT related payment systems development, it actually requires, thorough market consultation and preparation to onboard all type of stakeholders that would be part of it. It also needs to leverage bodies such as the National payments of financial institution inclusion councils. So because this is past payments we are talking about, then you need to look at those aspects as well. A lot happens also on the adaption, on the design choices, because who all will be there, how the system would be, will function, so that goes as part of the design. And because we see that the requirements varies across jurisdiction, so you cannot have one size fits all approach for this. So you have to have your systems designed to meet the needs of the country, and also needs to, because it also needs the countries, needs to, or whoever is implemented, needs to have the technical capability and the conducive legal and regulatory environment and framework for supporting that. So establishing a sound and efficient governance framework is also key, which involves that you have all your stakeholders on board. And this will also include that whatever system you design should give a good experience to the users as well. The other enabling environment which is required is the adoption of the smartphones also, if the if the smartphones are not there the country, mobile feature phones also, then you need to have the channels to support those type of transactions as well. So there is a cost cutting legal provision. So to tackle that is also key to that, and such as the cyber security aspects, because you are looking at infrastructure which is totally digital, so you need to have those aspects as well as consumer protection, because you are looking at serving population which was earlier and served they may not be financially literate. So that brings us to the challenges which are there, and some of the key challenges, typically, what you mentioned about the emerging markets is about the lack of infrastructure, both the payment infrastructure as well as the enabling IT infrastructure, also the internet penetration, specifically for the rural areas, the emerging and means markets also face issues and constraints because of the private player may not be wanting to so some of these areas also, as I mentioned about the smartphone or mobile phone penetration. So that’s an important key aspect, because we are looking at the first payments, which is more mobile based access channel. Then also, one needs to look at the financial literacy aspects, which is because we are trying to see population which was earlier, not financially included so and also because the trust the system should provide, and because so far, the economy was more cash driven, so now you’re moving from cash to a digital aspect, so you need to have all this enabling infrastructure and to overcome these challenges, we see that the Developing countries need to have a multi pronged approach that addresses all aspects of digital payments ecosystem, and not only implementing the technology but also creating and enabling regulatory environment and investing in initiatives to educate the end users, this is something which. We think is there, and towards this, we see that most of the championing role is of the central banks, which is very crucial to steer these initiatives, promote the ongoing commitment of all stakeholders. If they have also taken initiative, then there needs to be a commitment and align the interest of all private as well as public, so that these are certain things. And keeping this in mind, we also have one of our focus notes, the on this championing role played by some of the Select central banks in the same
Gene Tunny 20:39
okay, we’ll take a short break here for a word from our sponsor.
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Gene Tunny 21:14
now back to the show. I mean, I guess it’d be good to talk about the central banks, because the central banks obviously play a critical role in a payment system, because the well, at least in Australia, the banks bank with the central bank, they have accounts there. They’re exchange settlement accounts. And so when there’s a when there’s a deficit from one bank to another, or when one bank has to at the end of each day. Because of the flow of funds between customers at different banks, one bank may have to transfer some money to another bank, so there’s the settlement of accounts at the end of the day, so the banks have to trust each other. So the this is what I find really interesting about this. How did the how do the banks know that, like, if someone I’m I’m a farmer, say, and I’m going to buy seed or what, some, you know, some consumables or equipment from from a merchant in town, and I make the the fast payment on my mobile phone, and I’m at a different bank from the merchant how does the Yeah, how does the Merchants Bank know that I will have the funds in my account to that so that that merchant bank will get the funds from the the buyer’s bank. So how do they know that, in real time? Is that That’s all about the it? Technology? Is it?
Nilima Chhabilal Ramteke 22:39
So this is a good question, actually, and that is the i i said, one of the benefits and trust is that the beneficiary gets the funds real time I’m making a payment, I scan the QR and I make the payment that you as a merchant would receive it immediately, and it depends on how the banks are communicating with it, but normally, most of the jurisdictions, they have gone for the immediate response to the beneficiary as well that the funds have come to your account. So this has helped in bringing the trust. But then that is on the design side as well, because on alerting, both whose account is debited, but also the account the person whose account is credited. Yes. So that alert needs to go across, but with mobile apps and all, it automatically gets updated immediately. If you are your bank is providing that service to you. So on your app, you’ll always you’ll be able to get the response of the transactions which are there. So if you see many countries, like the India’s ups as well, you are able to make payment for online purchase of airline tickets, and you can do that using your first payments. So once you give your what you say, BPA, what’s your address that is either your areas, no, like we said about corporate or email ID. Once you give that and the payment is made by the beneficiary, it immediately gives time, and it responds back to the bank that this payment has been received, and you get your airline tickets immediately issued, because of this infrastructure, which is integrated, but then that depends On the various message that flow through the system. So the merchant should be able to get the response from his bank with whom he’s banking, because once I scan the QR, I’m making a payment to the merchant. My my transaction, my account is debited, and that transaction flow this to this channel which is there, and the the merch. And receives the funds immediately, right?
Gene Tunny 25:02
So does it go from one bank to the other at the same time? Does it right? Okay?
Nilima Chhabilal Ramteke 25:11
The the, the the and that is the beauty of the system payment, real time credit on your real time credit to the beneficiary, the settlement between the banks could happen on real time, or we call at a defer net basis, depend on the design of the system so it could the settlement between the banks could happen real time, yeah, or at a designate point of time, yes. But in the end users, it’s immediate field. Gotcha,
Gene Tunny 25:39
okay, yeah, yeah. It’s all fascinating, trying to, yeah, I was just trying to figure out in my head how it must, how it must work. So, yeah, that’s great, okay, and the issue of, I find this issue of the internet and availability of that, I mean, that’s, that’s a critical part of it. I mean, mobile phones. I mean, there has been extensive mobile phone penetration through even in emerging economies, I’ve seen that. But what about the internet? I mean, does the program, I know some of this is confidential, but does project fast? Does it actually provide funding or support for connecting people to the Internet, whether it’s via actually, is it satellites or Starlink technology like that? Can you talk about that at all?
Nilima Chhabilal Ramteke 26:27
So the funding, financing of the product, a project, is for implementation of the system, but also the bank supports fraud social causes as well. So that goes as part of that social benefit, and all as part of that in some of the projects, the bank has supported the client countries as part of the not part of the project pass, but as part of the other projects where in the client countries have provided mobile instruments to the beneficiaries, so, but that that is a different channel. Totally
Gene Tunny 27:11
Gotcha. Okay, that’s fine, right? Oh, okay. And finally, I’m wondering, does does this help reduce the appeal of crypto currencies? I’m just wondering to what extent, you know, there’s a lot of buzz about crypto, and to what extent is there appeal of crypto in emerging economies, and is this something that is, this is something that is a substitute for that, or something that is will reduce the appeal of cryptocurrencies. Can you talk about that please? Yeah,
Nilima Chhabilal Ramteke 27:46
this is the good area, I think so. And yes, a lot of countries are looking at it, and the World Bank has actually published a technical note. What does digital money mean for emerging markets and developing economies. I share that link probably you can share with the and the note categorizes new digital money proposals, which includes crypto assets, and cryptocurrency is one of them, so stable coins and central bank digital currencies, the note also assesses the supply and demand factors that may determine in which countries these innovations are more likely to be adopted, and it compares actually the digital innovations such as mobile money, retail, fast payment systems, new products By incumbent financial institutions and new entrants, such as specialized cross border transport operators as well. So when we talk about crypto assets, actually, they suffer from various impediments, including high price volatility and scalability challenges, which actually prevents them from being adopted as a mechanism, as a mainstream means of payments or store of value, and much less unit of account. And this is, as per the BIS paper, 2018 I can share that link as well. And many jurisdictions have also banned the use of crypto, also due to these, these issues, but also from the angle of AMS, CFD aspects as well the other now we’ll hear more about stable coins, which has entered the free and more stable coins actually attempt to maintain a stable value relative to the fiat currency, or the basket of fiat currencies, which which they identify and but stable coins also face various challenges and post news new type of risk, particularly in the emerging and developing economies, though some of the countries have begun to accelerate. Their investigations, we see that some of the countries have started investigation into cbdc for consumers, central bank digital currency for consumers, but however, a new digital equivalent of cash, which is cbdc, also raises various challenges for the emerging markets and developing economies. We see that the research is ongoing, but it’s not yet clear whether cbdc are necessary or desirable for all jurisdictions. And when we look at this in a holistic manner with see it is it is seen that fast payments serve the payments needs of the people, and the other argument in favor of FPS is that it’s key to the needs of the bulk of the end users, because it also supports different type of use cases and the ease of with which it can be used, and also because of the cost consideration and convenience it provides, also fast payments have sort of put in place. Many jurisdiction have put in place fraud mitigation measures, consumer redressal measures as well, which could be a point in placing FPS over crypto and reducing the appeal of crypto, while we know that crypto caters to a different user base then so although and the appeal is still there for a different reason For the different
Gene Tunny 31:39
Yep, fair points. Okay, very good. Well. Nalima, thanks so much for this overview of project fast. I think, yeah, I’ve learned a lot, actually, about what’s going on and the issues with these fast or instant payments. I think that’s been that’s been really great. Is there anything you think we missed? Anything that’s worth reiterating before we wrap up, please.
Nilima Chhabilal Ramteke 32:02
Yeah, I would, I would like to, once again say about thanks for having us. And I would like to share the link of the fast payments as well, probably because this has a good publication on the past payments, on the focus notes, as well as the research which has gone into that. And people who are interested in the subject would also benefit out of this. So yeah, absolutely.
Gene Tunny 32:25
I’ll share that in the show notes. Okay, malema, thanks so much for for joining me this episode. I’ve I’ve really enjoyed the conversation. I’ve learned a lot. So thanks again. Thank you so much for having me. Thank you, righto. Thanks for listening to this episode of economics explored. If you have any questions, comments or suggestions, please get in touch. I’d love to hear from you. You can send me an email via contact at economics explored.com or a voicemail via SpeakPipe. You can find the link in the show notes. If you’ve enjoyed the show, I’d be grateful if you could tell anyone you think would be interested about it. Word of mouth is one of the main ways that people learn about the show. Finally, if your podcasting app lets you, then please write a review and leave a rating. Thanks for listening. I hope you can join me again next week. You
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Credits
Thanks to the show’s sponsor, Gene’s consultancy business, www.adepteconomics.com.au. Full transcripts are available a few days after the episode is first published at www.economicsexplored.com. Economics Explored is available via Apple Podcasts and other podcasting platforms.